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Office 365

Office 365 is a subscription service directly with Microsoft under which a suite of Office products, including hosted Exchange are delivered via the cloud.

Flywire is a Microsoft Partner and we have implemented a variety of Office 365 solutions, ranging from a small business to a large organisation with Active Directory in Windows Azure and a complete Single-Sign-On (SSO) experience for users across their desktop and mobile devices. Contact us today and see how we can help you!

Key Features of Office 365 (features vary by plan)

  • Desktop versions of Word, Excel, Powerpoint, Outlook, OneNote, Access, Publisher, Lync and Infopath products.
  • Ability to use these products on up to 5 devices per licensed user.
  • Hosted email with 50GB of storage space per user.
  •  Email archiving
  • Web conferencing, video conferencing, screen sharing, instant messaging (via Lync)
  • 99.9% uptime guarantee
  • The European Union's data protection authorities have found that Microsoft's enterprise cloud contracts meet the high standards of EU privacy law. This ensures that customers can use Microsoft services to move data freely through our cloud from Europe to the rest of the world. Microsoft is the first - and so far the only - company to receive this approval. This recognition applies to Microsoft's enterprise cloud services - in particular, Microsoft Azure, Office 365, and Microsoft Dynamics CRM.
  •  Sharepoint Online, Onedrive for Business cloud file storage


  • The email solution for your business is hosted off site and managed by Microsoft. No need to worry about managing it yourself.
  • Generous storage for all your emails, so you only have to search in one place for them.
  • Microsoft will continue to update the services so you are always using the latest version.
  • For many Office 365 plans you are entitled to use the software on up to 5 devices per user.
  • Can extend your on-premise Active Directory to the cloud to provide Single or Same-Sign-On experience using Windows Azure. This can be helpful for your Disaster Recovery plans.

Possible cons with Office 365

  • Data is stored in 'the Cloud' in Microsoft Data Centres so you are reliant on both network and bandwidth. Without an internet connection there is no (or limited) access to the data or services.
  • "Forced" to use the version of software on offer, with no option to stay on a previous version if desired.
  • Application performance may be slower over an internet connection, especially for home based users with inferior internet connectivity and broadband speeds.
  • There is very little control over the environment. Any outages or problems require Microsoft to correct them in their own timeframe. The uptime SLA of 99.9% allows for the equivalent of 43 minutes per month (or 8.7 hours per year) of downtime without penalty. 
  • Office 2013 is still new in the market, and the majority of companies and home users still use older versions. File format compatibility may occasionally be an issue.

Issues for consideration

  • You may already have a number of devices on site that send email. Each of these will need to be identified and changed to use the new settings. 
  • The user experience will be different, and staff will need assistance and time to adjust to the changes
  • Mobile devices will need to be changed to use the new cloud service
  • Downtime - domain transfer / updates, MX record changes